Privacy Notice
Last updated: May 16, 2026
A Catered Affair, “A Catered Affair,” “Company,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, request a quote, schedule a consultation, place an order, plan an event, receive catering services, communicate with us by phone, email, form, or text message, or otherwise interact with us.
For purposes of this Privacy Policy:
“Website” means the A Catered Affair website and any page that links to this Privacy Policy.
“Services” means our Website, catering services, event planning support, menu planning, proposals, orders, delivery, pickup, staffing, setup, rentals, customer support, communications, marketing, and related services.
“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual or household.
By using our Website or Services, you acknowledge that you have read this Privacy Policy. If you do not agree with our practices, please do not use the Website or Services.
Table of Contents
- What information do we collect?
- How do we use your information?
- Will your information be shared with anyone?
- Payments, proposals, and outside service providers
- Cookies and similar technologies
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Do not track and opt out preference signals
- California and other state privacy rights
- International visitors
- Do we update this Privacy Policy?
- How can you contact us?
- How can you review, update, or delete your information?
- SMS messaging privacy
1. What information do we collect?
Personal information you provide to us
We collect personal information that you voluntarily provide when you contact us, submit a form, request a quote, schedule a consultation, place an order, plan an event, communicate with our team, sign up for messages, or otherwise interact with us.
The personal information we collect may include:
Name
Email address
Phone number
Mailing address
Billing address
Company name
Job title
Event date
Event location
Event type
Guest count
Menu preferences
Dietary preferences or restrictions
Allergy information that you choose to provide
Delivery or pickup details
Venue information
Rental, linen, staffing, or setup preferences
Budget details
Proposal and contract details
Payment and billing records
Messages, questions, comments, reviews, or feedback
Photos, videos, testimonials, or other content you choose to provide
Marketing preferences
Any other information you choose to submit to us
Please do not provide sensitive personal information unless it is needed for your event, dietary needs, allergy needs, accessibility needs, safety, payment, or another specific service request.
Dietary, allergy, and event related information
Because we provide catering services, you may choose to provide information about dietary preferences, allergies, religious or cultural food preferences, accessibility needs, guest needs, or other event details. We use this information to plan menus, prepare orders, coordinate service, support safety, and provide the Services you request.
Payment information
When you make a payment, deposit, or final balance payment, payment information may be collected and processed by payment processors, banks, card networks, bookkeeping providers, or other vendors. We may receive limited payment related information, such as transaction confirmation, payment status, billing details, invoice details, and order records. We do not intend to store full payment card numbers unless expressly disclosed and handled through a compliant payment process.
Information collected automatically
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser and device information
Operating system
Referring pages
Pages viewed
Date and time of visit
Approximate location inferred from IP address
Website usage and interaction data
Cookie and similar tracking information
This information helps us operate the Website, understand visitor activity, improve our Services, troubleshoot technical issues, prevent misuse, and support analytics and marketing.
Information from outside sources
We may receive information about you from outside sources, such as:
Event venues
Wedding planners
Corporate event planners
Family members or event hosts
Payment processors
Review platforms
Social media platforms
Advertising and analytics providers
Referral partners
Publicly available sources
Other people involved in planning your event
2. How do we use your information?
We use personal information for business and operational purposes, including to:
Respond to inquiries and quote requests
Schedule consultations
Prepare proposals, menus, invoices, and contracts
Plan, coordinate, and provide catering services
Manage weddings, corporate events, boxed meals, private events, memorials, showers, parties, and other catered events
Customize menus and accommodate dietary preferences where possible
Coordinate event logistics, delivery, pickup, setup, staffing, rentals, linens, chafing dishes, serving platters, and related services
Process deposits, payments, refunds, and invoices
Communicate about your event, order, proposal, or account
Send administrative messages, reminders, updates, confirmations, and service notices
Provide customer service and respond to questions or concerns
Request feedback, reviews, or testimonials
Use photos, testimonials, or event content where permitted by law and, when appropriate, with your consent
Send promotional communications where permitted
Administer surveys, promotions, or special offers
Improve our Website, Services, menus, customer experience, and marketing
Analyze Website usage and marketing effectiveness
Detect, prevent, or address fraud, security issues, or misuse
Enforce contracts, policies, and terms
Comply with legal, tax, accounting, insurance, safety, and regulatory obligations
Protect the rights, property, safety, and security of A Catered Affair, our customers, staff, vendors, venues, and others
Carry out any other purpose disclosed at the time information is collected
We may use aggregated or deidentified information for analytics, business planning, menu development, and service improvement.
3. Will your information be shared with anyone?
We may share personal information when needed to operate our business, provide Services, comply with law, or protect rights and safety.
We may disclose information to:
Service providers
We may share information with vendors that help us operate the Website, manage inquiries, send emails or text messages, process payments, host data, provide bookkeeping, support customer service, analyze Website use, manage advertising, maintain security, or perform other business services.
Event vendors and venues
We may share limited event related information with venues, planners, rental providers, staffing providers, delivery providers, florists, photographers, entertainment vendors, or other parties involved in your event when needed to provide requested services.
Payment and financial providers
We may share payment, billing, invoice, and transaction information with payment processors, banks, card networks, accounting providers, tax professionals, or collection services as needed.
Legal and safety purposes
We may disclose information if required by law, subpoena, court order, government request, insurance requirement, safety investigation, or to protect the rights, property, or safety of A Catered Affair, our customers, employees, vendors, venues, or others.
Business transfers
We may share or transfer information in connection with a merger, sale, financing, reorganization, acquisition, transfer of assets, or similar business transaction.
With your consent
We may share information for other purposes when you direct us to do so or give us permission.
We do not sell personal information for money. Some analytics, advertising, or cookie based technologies, if used on our Website, may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required, we will provide applicable opt out choices.
4. Payments, proposals, and outside service providers
Our Website or communications may link to or use outside services for payment processing, proposal management, invoicing, scheduling, mapping, review collection, social media, advertising, analytics, or other business functions.
These outside services may collect information directly from you and may have their own privacy policies, terms, and data practices. We are not responsible for the privacy practices of outside websites or services that we do not control. We encourage you to review their privacy policies before providing information.
5. Cookies and similar technologies
We and our service providers may use cookies, pixels, tags, scripts, analytics tools, embedded content, and similar technologies to:
Operate the Website
Remember preferences
Measure traffic and usage
Improve Website performance
Understand how visitors interact with our pages
Support marketing and advertising
Detect fraud or security issues
You can usually manage cookies through your browser settings. Blocking cookies may affect Website functionality.
If we use advertising or analytics tools that allow opt outs, we will honor applicable opt out choices as required by law.
6. How long do we keep your information?
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
The type of information
The reason it was collected
Proposal, order, payment, tax, accounting, or legal requirements
Insurance, safety, dispute, or fraud prevention needs
Whether you have an active relationship with us
Our legitimate business needs
When personal information is no longer needed, we will delete, deidentify, or securely retain it in accordance with our legal and operational obligations.
7. How do we keep your information safe?
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, loss, misuse, alteration, or disclosure.
However, no method of internet transmission, electronic storage, or business operation can be guaranteed to be completely secure. You use the Website and transmit information to us at your own risk. Please use secure networks and avoid sending sensitive payment, allergy, health, or personal information through unsecured channels unless necessary.
8. Do we collect information from minors?
Our Website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parent or guardian consent.
Because our catering services may involve family events, weddings, school related events, graduations, showers, or children’s parties, adults may provide limited information about minors for event planning, guest counts, dietary needs, allergy needs, seating, safety, or service coordination. Such information should be provided only by an authorized adult.
If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.
We do not knowingly sell or share personal information of individuals under 16.
9. What are your privacy rights?
Depending on where you live, you may have rights regarding your personal information, such as the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain information
Object to or restrict certain processing
Opt out of marketing communications
Opt out of certain targeted advertising, sale, or sharing where applicable
Withdraw consent where processing is based on consent
Appeal a denied privacy request where applicable
Not be discriminated against for exercising privacy rights
To exercise privacy rights, contact us using the information in the “How can you contact us?” section below.
We may need to verify your identity before fulfilling a request. Verification may require matching information you provide with information we already maintain. We will use verification information only for that purpose.
Marketing emails
You may unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us. Even if you opt out of marketing, we may still send non marketing messages, such as proposal updates, order confirmations, invoices, event coordination messages, customer service responses, or legal notices.
10. Do not track and opt out preference signals
Some browsers offer “Do Not Track” settings. Because there is not a consistent industry standard for responding to Do Not Track signals, we do not currently respond to those signals.
Where required by applicable law, we will process legally recognized browser based opt out preference signals, such as Global Privacy Control, as requests to opt out of applicable sale, sharing, or targeted advertising for the browser or device that sends the signal.
11. California and other state privacy rights
Residents of California and certain other states may have additional privacy rights. This section applies where we are subject to those laws.
Categories of personal information we may collect
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone number, mailing address, IP address, online identifiers | Yes |
| Customer records information | Contact details, billing details, payment related records, proposal records, order records | Yes |
| Protected classification information | Dietary, religious, cultural, accessibility, or event related preferences if voluntarily provided | Yes, if provided |
| Commercial information | Catering orders, proposals, invoices, payments, menu selections, event records | Yes |
| Biometric information | Fingerprints, faceprints, voiceprints | No |
| Internet or network activity | Website usage, browser data, page views, interactions with ads or emails | Yes |
| Geolocation data | Approximate location from IP address, event location if provided | Limited |
| Audio, visual, or similar information | Voicemails, photos, videos, testimonials, or event images you provide or consent to use | Yes, if provided |
| Professional or employment information | Business contact details for corporate customers, event planners, vendors, or job applicants | Yes, if provided |
| Education information | Student records | No |
| Inferences | Preferences, interests, event history, menu preferences, marketing segments | Yes |
| Sensitive personal information | Allergy information, dietary needs, religious or cultural meal preferences, accessibility needs, or health related event information if you choose to provide it | Yes, if provided |
Sources of personal information
We may collect personal information from you, your authorized representative, event hosts, family members, planners, venues, vendors, payment processors, service providers, social media platforms, analytics providers, and automatically through our Website.
Purposes for collection and disclosure
We collect and disclose personal information for the business and commercial purposes described in this Privacy Policy, including inquiries, proposals, catering services, menu planning, payments, event coordination, customer support, communications, safety, marketing, analytics, legal compliance, and business operations.
Sale or sharing of personal information
We do not sell personal information for money. If our use of advertising or analytics technologies is considered “sharing” or “targeted advertising” under applicable law, you may have the right to opt out.
Sensitive personal information
We use sensitive personal information only for permitted purposes, such as providing requested services, planning menus, addressing allergy or dietary needs, supporting accessibility, coordinating events, complying with law, or other purposes allowed by law.
California Shine the Light
California residents may request information about certain disclosures of personal information to outside parties for their own direct marketing purposes. To make a request, contact us using the information below.
Your state privacy requests
Depending on applicable law, you may request to know, access, correct, delete, obtain a copy of, or opt out of certain uses of your personal information. You may also designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of authorization and may verify your identity directly.
We will not discriminate against you for exercising privacy rights.
12. International visitors
A Catered Affair is located in the United States. If you access our Website or Services from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Depending on where you live, you may have additional rights under privacy laws such as the General Data Protection Regulation or similar laws. Where applicable, our legal bases for processing may include performance of a contract, legitimate interests, consent, legal obligations, and protection of vital interests.
13. Do we update this Privacy Policy?
We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last updated” date and will be effective when posted.
If we make material changes, we may notify you by posting a notice on the Website, sending a message, or using another reasonable method. We encourage you to review this Privacy Policy periodically.
14. How can you contact us?
If you have questions or comments about this Privacy Policy or our privacy practices, you may contact us at:
A Catered Affair
P.O. Box 28993
Spokane, WA 99228
Phone: 509 230 1596
Email: ChelseaD@ACateredAffair.org
Website: acateredaffair.org
15. How can you review, update, or delete your information?
To request access to, correction of, deletion of, or updates to personal information we maintain about you, contact us using the information above.
Please include enough information for us to identify your record and respond to your request. We may ask for additional information to verify your identity or authority to make the request.
We may deny or limit a request where permitted by law, such as when information must be retained for tax, accounting, safety, fraud prevention, legal, insurance, dispute resolution, payment, proposal, order, or event recordkeeping purposes.
16. SMS messaging privacy
If you provide your mobile phone number and opt in to receive text messages from A Catered Affair, we may use your phone number to send SMS or MMS messages related to your relationship with us.
Messages may include:
Catering inquiry responses
Consultation scheduling
Proposal updates
Menu planning communications
Order confirmations
Event reminders
Delivery or pickup updates
Staffing, setup, and rental coordination
Event day logistics
Customer service responses
Promotional or marketing messages, if you have consented to receive them
Message frequency varies. Message and data rates may apply.
We do not sell, rent, or share your mobile phone number or SMS consent data with outside parties for their own marketing purposes. We may share SMS related information with service providers, wireless carriers, messaging platforms, and technology vendors as needed to deliver messages, maintain records, comply with law, and operate the messaging program.
You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly using the contact information in this Privacy Policy.